Mario Villegas , Seattle :Educate your staff to effectively recognize opportunities for up selling. Offer suggestions to costumers and provide them as special suggestions, another tactic is to offer a beverage as a unique, seasonal opportunity: Be sure to keep a bar appetizer menus available for customers. According to Mario Villegas, the President of Twilium Management Group in Seattle . Patrons maybe approach your bar with just drinks in mind, but after a round or two of drinks then appetizer menu cleverly placed in front of them might start to look delicious!
Invest time to educate your staff on the best food and drink pairings. Offering well-informed suggestions will be perceive as helpful rather than a sales pitch. Lastly, train staff to recognize undecided customers. If someone has glanced at their menu for an extended period of time, a simple "Can I suggest one of our signature drinks?" can help influence them.